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MONKNEXT · POLICIES & SUPPORT

Terms and Conditions

Last updated: 25 October 2026

MonkNext is a product by Monkflow. The service provider is Monkflow Technologies LLP, at A-009, Ozone Evergeens Apts, Haralur Road. Contact contact@monkflow.com or +91 861 893 1611 for service and billing enquiries.

MonkNext provides a browser-based workspace for capturing business contacts, recording private notes and event context, selecting service interests, preparing WhatsApp drafts and tracking follow-up dates. Card recognition may contain errors; review extracted details before saving or using them. WhatsApp messages require your review and manual sending. In-app follow-ups do not currently provide background notifications or automatic campaigns. Direct CRM synchronisation is not included in the current release.

Keep your login credentials confidential and use the service only for lawful business purposes. You are responsible for having a lawful basis to collect and use other people's contact details and for obtaining any consent required before marketing to them. Do not use MonkNext for unsolicited bulk messaging, fraud, unlawful content or infringement of another person's rights. You retain ownership of the data and materials you add; we process them to provide the service.

The annual plan is advertised at ₹1,999 with a festive offer of ₹999 total for 12 months. The amount presented at checkout must be reviewed before payment. Under the current ₹999 annual subscription, authorisation permits automatic renewal every 12 months for up to 10 annual payments. Creating an account or authorising a mandate alone does not activate a paid year; payment must be verified. Test mode does not collect real money or provide a paid Live-mode subscription. Any future price change must be disclosed before it applies and any required payment authorisation obtained.

Cancel future renewal from Billing. Paid access continues through its verified paid-through date unless a relevant payment is refunded. After paid access expires, existing contacts remain available to read and export, while new contacts, events and follow-up updates require an active subscription. Cancellation and refund requests are governed by our Cancellation and Refund Policy.

We may maintain or update the service. Availability and particular business outcomes are not guaranteed. External services, including WhatsApp and Razorpay, operate under their own terms and availability. If an account is restricted for misuse, contact support to raise a concern. Nothing in these terms removes rights or remedies available under applicable law. Updates to these terms will be dated on this page.